Terms of service

TERMS OF SERVICE

Last updated: October 2026

These Terms of Service govern your use of www.pressy.co.za and purchases made directly from Pressy.

By using our website or placing an order, you agree to these Terms.

1. About Pressy

Pressy sells press-on gel nail products and related nail-care products in South Africa.

Our contact email address is:

info@pressy.co.za

2. Online store

We reserve the right to update, change or discontinue products, prices, promotions, website content or services from time to time.

Availability is not guaranteed until an order has been successfully processed.

3. Product information

We make reasonable efforts to display product descriptions, photographs and colours accurately.

However, colour may appear differently depending on lighting, photography, device displays and individual screen settings.

Slight variations between how a shade appears online and how it appears in person do not necessarily indicate a product defect.

4. Pressy sizing

All current Pressy nail sets contain the same standard range of 24 nail sizes.

Customers are responsible for consulting the sizing chart before purchase to ensure that the available sizes are suitable for their natural nails.

The sizing chart is available on our Tutorials page and sizing guidance is provided on our product pages.

Pressy does not currently offer bespoke, wider, narrower, larger or smaller nail-size packs.

5. Nail length

Pressy’s are supplied in a standard length.

Customers may cut and file Pressy’s shorter either before or after application.

6. Application and preparation

For best results, customers must follow the application instructions provided on our website and Tutorials page.

Natural nails should be completely clean, dry and free from oils, creams, base coats or residue from previous manicures before application.

The supplied alcohol preparation pad or appropriate rubbing alcohol may be used during preparation.

The Pressy Nail Prep Dehydrator may be used as an additional preparation step after cleansing.

Avoid water, oils, creams and lotions for at least one hour after application.

7. Removal

Pressy’s must be removed slowly and gently.

Pressy’s must never be ripped, pulled or forced off the natural nail.

Where a Pressy remains strongly adhered, customers should apply plenty of cuticle oil or Pressy Removal Oil around and underneath the edges and continue working slowly until the adhesive releases.

For stubborn removal, additional oil should be used and allowed sufficient time to penetrate rather than forcing the Pressy off.

Incorrect or forceful removal may damage the natural nail plate.

Removal tutorials are available on our website.

8. Nail condition, allergies and sensitivities

Pressy’s should not be applied to natural nails that are weak, brittle, split, significantly damaged, painful, infected, lifting from the nail bed or otherwise compromised.

Pressy should also not be applied where the surrounding skin is broken, inflamed or infected.

If your nails have recently had acrylic, gel or another manicure system removed and are thin, weak or damaged, we recommend allowing them time to recover before applying Pressy’s.

Where appropriate, we recommend conducting a patch test before use, particularly if you have sensitive skin or a history of cosmetic-product sensitivity.

Individuals with known allergies or sensitivities should review the relevant product ingredients and seek advice from an appropriate healthcare professional where necessary.

Discontinue use if irritation or an adverse reaction occurs.

9. Adhesive and ingredients

Pressy’s use a built-in adhesive and do not require separate nail glue for ordinary application.

Customers with known acrylate or adhesive allergies should review the ingredient information before use.

Ingredient information for relevant products may be provided on product pages, packaging or upon request.

10. Wear time

Pressy’s may provide up to 14 days of wear, depending on factors including:

natural nail condition;
preparation;
application technique;
lifestyle;
water exposure;
oils and creams; and
after-care.

Wear time varies from person to person and is not guaranteed for every customer.

11. Water exposure

Pressy’s are suitable for normal everyday activities including hand washing and showering once the initial bonding period has passed.

Frequent or prolonged water exposure may reduce wear time.

For activities such as extensive dishwashing, wearing gloves may help prolong wear.

12. Orders

Customers are responsible for reviewing their cart, product selections, contact details and delivery address before submitting an order.

Once an order has entered packing, fulfilment or courier processing, we may not be able to amend or cancel it.

13. Prices and payment

Prices are displayed in South African Rand unless otherwise stated.

Payment must be completed through one of the payment methods made available at checkout.

We do not ordinarily accept direct EFT payments outside the payment options offered through our online checkout.

14. Promotions and discounts

Promotional offers are subject to their stated terms and availability.

Unless expressly stated otherwise, promotions, discounts and free-delivery offers may not be combined.

Where multiple discounts could apply, the checkout system may apply the promotion permitted by its configuration.

15. Shipping

Shipping is governed by our separate Shipping Policy, which forms part of these Terms.

Customers are responsible for providing a complete and accurate delivery address and contact number.

16. Failed deliveries

Courier drivers follow their own operational delivery procedures.

Customers must ensure that someone is available to receive the parcel and that the contact number provided is correct and reachable.

Courier drivers may attempt to ring a bell, access the property or telephone the recipient where necessary.

Couriers are not required to communicate via WhatsApp.

Where delivery cannot be completed, the courier may return the parcel to its depot or schedule another delivery attempt.

Additional delivery charges incurred because of an incorrect address, incorrect contact information, repeated failed delivery attempts or customer-requested redirection may be payable by the customer where permitted.

17. Weekends and public holidays

Our couriers do not collect or deliver on weekends or public holidays.

Delivery estimates are calculated using working days.

18. Returns, refunds and exchanges

Returns and refunds are governed by our separate Return and Refund Policy, which forms part of these Terms.

Pressy does not currently offer a general exchange service.

19. Intellectual property

The Pressy name, branding, website content, product images, graphics, copy, videos and other original material belong to Pressy or are used by us with permission.

They may not be reproduced, copied, distributed or commercially exploited without permission.

20. Reviews and customer content

Where customers voluntarily provide reviews, photographs, comments or other content to Pressy, we may request permission to repost or use that content for marketing purposes.

We will not intentionally represent customer content misleadingly.

21. Prohibited use

You may not use our website:

for unlawful or fraudulent activity;
to interfere with website security or operation;
to distribute malware;
to infringe intellectual-property rights; or
to obtain or misuse another person’s information.

22. Liability

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded under South African law.

To the extent permitted by law, Pressy is not responsible for damage resulting from misuse of the product, failure to follow application or removal instructions, forceful removal, use on unsuitable or damaged nails, or use contrary to product warnings.

23. Third-party services

Our website may contain links to or integrations with third-party services, including payment providers, couriers, social-media platforms or other websites.

Those third parties may have their own terms and privacy policies.